I am providing a rating of three stars due to the exceptional quality of the products you offer; however, the service requires significant improvement. It is unprecedented for me to experience a delivery delay exceeding one month for a national order. A delivery timeframe of one week is typically sufficient.
Furthermore, I strongly recommend that you clearly indicate when products are out of stock on your website and refrain from accepting orders for these items. This practice creates a negative impression and can lead to frustration among customers who find themselves waiting for an extended period. Additionally, implementing an automatic notification system via email or WhatsApp to inform customers about stock availability would be highly beneficial. Many individuals do not have the time to consistently check your website or initiate contact for updates.
