Order Cancellation / Modifications

If you change your mind, act quickly! We turn around and process orders extremely quickly.Orders can be modified or canceled only while their status is labeled "Order Received." Once an order has a status of "Order Processed," it cannot be canceled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.

In case of cancellation before processing the shipment ( That means after confirming the order and before receiving the shipment notification) There will be a deduction of transaction fees of Payment gateway + Website ( Shopify), Razor Pay transaction fee is about 2.25% and Shopify charges will be 2%. this amount will be deducted from the amount paid by the customer.

Refund Policy

Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.Once your return is received and inspected by LRL Motors (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or the original payment method.Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

You are responsible for all shipping costs associated with getting your order back to our Kochi, Kerala warehouse.For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method that includes tracking and insurance for your return shipment.All shipments must be made prepaid; packages shipped COD will be rejected. Any Refused, Undelivered, or Abandoned package will be subject to a Rs 150 Service Fee.